Response to t25452 from Management:

As always we appreciate the honest post from t25452 and he should know we use his feedback (good and bad) in our weekly staff meetings.

As he noted we have just completed an extensive renovation of our driving range including the additions of a new 13,000 sf grass hitting area, new practice chipping green and fairway/greenside bunker (on the back end of our range) and new target greens throughout the range. In addition, we are completing a remodel of the clubhouse that will include a new kitchen, sports grill, large banquet/tournament room and outdoor patio. The clubhouse and golf course are 100% open during this remodel.

Thanks for pointing out that the greens and tees are in excellent condition and I will add that the majority of the fairways and roughs are also in great condition for this time of year.

Regarding the fairways. San Juan Hills is constantly trying to improve turfgrass conditions throughout the course. Currently we are undergoing a Bermuda fairway turf restoration project and unfortunately there are a few areas that have not been completely restored. I want to assure our golfers that we have identified these area and you will see continued improvement in the coming months. In that effort, we have again budgeted significant additional dollars for this project and have a new fleet of maintenance equipment on order that includes a few new machines that we did not have in the past. We will not let our friends and customers down!!

Thanks for your continued support!!

Response from San Juan Hills Golf Course to h8bogeys:

Thank you for your valued feedback. Our goal is for every customer to have a fun time and to provide the best playing conditions possible at a fair price.

Our standard rate for all players is $73 on Saturday and Sunday with the following two exceptions: San Juan Hills Men’s Club play for $68 and OC Trail Card Members play for $52 (there were two trail card players on Sunday. You can buy a Trail Card on www.greenskeeper.org). Your tournament was charged $73 and that included a bucket of balls and scoring.

We are very sorry you felt the conditions were poor. Poa Annua greens are inevitable on all coastal golf courses….Pebble Beach, The Olympic Club and even Cypress Point are 100% Poa Annua greens. As you can read in the 2 ½ years of customer feedback on this website the vast majority of golfers feel the course in good or excellent condition. We are sorry that we fell short of your expectations.