I have been reading reviews on Greenskeeper for a while now. Although I thought most of the reviews are fairly accurate, I also understand that most of us bargain deal hunters usually get what we pay for. I usually look for the best rates on Golfnow or Click4teetimes, and I try not to have too high of an expectation based on what I pay. I've been playing at San Juan Hills for about a year now, probably once every 1-2 months. Well, my experience at San Juan Hills yesterday was so bad, I think I'm done playing there. First like everyone else had already stated, this course is never worth its ridiculous rack rates. I remeber not too long ago when its greens were fairly smooth and rolling true, but that seems to be a thing of the past. Right now it has some bumpy greens that bear zero resemblance to the practice putting green which is fairly well maintained. Fairways weren't particular good or particular bad, certainly not worth the $75 weekend rack rate. In addition to the subpar course condition, I also failed to see the great customer service that other people have mentioned. Every time I checked in, the guy at the counter would always make me feel like I'm stealing from them by booking my tee time through Golfnow or Click4teetimes, always making stupid comment on how Golfnow must had made a price mistake, making me feel completely unwelcomed. in addition, there was zero marshalling at all on the course, it was so backed up that the impatient jerks behind us would constantly hit into our foursome and even screamed at us to hurry up at one of the holes while two groups were stacked up at the hole right in front of us. To make things worse, another group with four young teenagers behind us decided to leap over everybody and cut in front of us, making it a completely chaotic day on the course. Overall, I would rate the experience as a "F". I'm not sure what had happened to San Juan Hills management, but it certainly looks like they are spending money at all the wrong places. I get non-stop emails from advertising for their newly expanded club house and driving range, but it seems like they completely neglected the course itself.