Played Eagle Glen last Friday morning, seemed like when we were checking in the guy behind the desk was super confused. He not only couldn't figure out if we were on time or not, but he sold me a bucket of balls and when I went to hit them the starter was rushing me to the tee box. I had 20 min before my tee time but starter didn't care! Waste of 10 bucks. The course has been so nice for year but seems to really be slipping. Plus this isn't the first time I've had problems, the head pro is always running around and if you ask him a question he always seems to be too busy or annoyed. Its that his job to help customers? We do really like the course, the bar staff and cart girls are always great. Just wish they could figure out how to fix the shop. My best suggestion is to get rid of the head pro and start over with a customer based shop!!!