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Golf Now Cancellation
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TOPIC: Golf Now Cancellation

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RDDenn
Golf Now Cancellation

GK Event: Played in a GK Event

Member Since:
    September 22, 2006


Favorite Golfer:
    N/A
Favorite Golf Course:
    Barona Creek


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Wednesday April 22, 2020 5:03 PM
Help. I made a reservation for Friday morning at Sterling Hills that I have to cancel now. 24 hour cancellation policy so it has to be by 6:30 am tomorrow. I called the course and was told that because I did it online through Golf Now, with a credit card, I had to cancel through them. Of course, I booked through the link on the course website and it did not say it was Golf Now. The course transferred my call to Golf Now to cancel, and the recorded message I received said they were closed. Any idea how to cancel that reservation through Golf Now?

I went to the tee time link again and logged into my profile, found my reservation, but no way to cancel it that I could find. Any help would be appreciated.

EDIT - never mind. After trying through the linked online cancellation process I found in the FAQ help section on the course tee time page, and getting nowhere, I called the course again and this time they cancelled the reservation, professionally, over the telephone. Golf Now is dead to me.

[[Edited by RDDenn on Wednesday April 22, 2020 5:40 PM]]
REPLY
 Message #94759
Deepsea14
RE: Golf Now Cancellation
GK Event: Played in a GK Event GKGC EAGLE: GKGC Eagle Supporter Birdie Chain: Stake Holder BCB Birdie Chain

Member Since:
    October 15, 2017


Favorite Golfer:
    Dad and his Dad
Favorite Golf Course:
    The one I'm playing


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Wednesday April 22, 2020 8:35 PM
GolfNow = if you are absolutely going to use it then book it

if not a royal pain in the ass to deal with.

If you must go ahead and use Golf Now. They are like a credit card clearing company to a small business you need them but don't like it.

Sometimes I call the course and offer $5-$10 more to book directly with them.
REPLY
 Message #94766 - This was a reply to message #94759
noeldaof
RE: Golf Now Cancellation
GK Event: Played in a GK Event GKGC Par: GKGC Par Supporter

Member Since:
    November 4, 2004


Favorite Golfer:
    N/A
Favorite Golf Course:
    N/A


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Thursday April 23, 2020 2:16 PM
The more incidents I hear about GolfNow (like yours and many others), the more I'll be cautious and probably will be avoiding them.

Thanks for sharing.
REPLY
JVGA
 Message #94783 - This was a reply to message #94759
24hourgolf
RE: Golf Now Cancellation
SCGA GK Golf Club: Member

Member Since:
    June 6, 2011


Favorite Golfer:
    N/A
Favorite Golf Course:
    N/A


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Thursday April 23, 2020 3:31 PM
QUOTED  The more incidents I hear about GolfNow (like yours and many others), the more I'll be cautious and probably will be avoiding them.


likewise
REPLY
 Message #94785 - This was a reply to message #94783
kviser
RE: Golf Now Cancellation

SoCal Community Staff

GK Event: Played in a GK Event LA-GK-Meetup-Winner: LA GK Meetup Winner GKGC BIRDIE: GKGC Birdie Supporter SCGA GK Golf Club: Member

Member Since:
    February 4, 2005


Favorite Golfer:
    Fred Couples
Favorite Golf Course:
    River Ridge


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Sunday April 26, 2020 4:44 PM
QUOTED  Golf Now is dead to me.

I know the feeling. However, before all this hysteria over C19, cancellations used to be easy and you ended up just forfeiting the nominal booking fee. There was convenience for the customer and profit for GolfNow.

When UNICEF starts making golf reservations then maybe you can avoid all fees.

All kidding aside, you did state that you booked through the course link.
REPLY
 Message #94832 - This was a reply to message #94759
colby022002
RE: Golf Now Cancellation
Member Since:
    July 10, 2015


Favorite Golfer:
    Tony Finau
Favorite Golf Course:
    Sand Hollow -Championship


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Monday April 27, 2020 6:24 AM
Never been a fan of goldnow and how they do things. Only time I use them is if course website is full and golfnow has open spots for it. Their customer service sucks, prices are ridiculous and their hotdeals is the biggest joke I've ever seen!
REPLY
 Message #94847 - This was a reply to message #94759

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